Every Tender. Every Policy. Every Audit. One AI Care Business Partner.
ELSA is an AI Care Business Partner for UK health and social care providers: care management, CQC compliance and business growth in one platform. It writes and reviews care policies, keeps care plans and records, tracks staff compliance, prepares providers for CQC assessment, finds care tenders that fit the services a provider delivers and drafts bid answers from the provider's own evidence.
Built for CQC-registered domiciliary (home) care agencies, supported living services, care homes and other adult social care providers in England, and for children's homes and 16+ supported accommodation regulated by Ofsted.
What ELSA does
- Supported Living: Daily logs in, inspection-ready reports out. For Ofsted-regulated children's homes and CQC-regulated 16+ supported living, with every line traceable to the shift log it came from.
- Bid Writer: Tender answers written from your own profile, policies and evidence, with every source cited. Where the evidence is missing ELSA names the gap instead of inventing a figure.
- Live Tenders: Open UK care contracts from Contracts Finder, scored against your own profile on service, geography, experience and financial standing, with the reason for every score shown.
- Care Plans: Person-centred care plans, the records CQC asks to see, visit logs that count missed and refused calls, and reports drawn only from what was actually recorded.
- Policies: Full-length UK care policies on a twelve-section framework, with CQC quality statements and legislation rendered from validated sources rather than written by a model.
- Social Value: Log what you do for your community, scored against the UK Social Value Model and exported as evidence a buyer can read. Delivered results and commitments stay apart.
- Assistant: Four modes in one conversation: operations, care plan quality assurance, tender strategy and CQC readiness, answering from your own documents and policies.
- Documents: One searchable library for the documents your service runs on, searched by meaning rather than file name, with care records held firmly outside it.
- Team & Access: Sensible defaults per role, per-person control over what each member of staff can reach and do, and care plans limited to the people a carer actually supports.
- Operations: Tasks that get assigned and chased, a calendar that syncs with Outlook and Google, and alerts that arrive once, so the work around the work stops falling through.