ELSA features

Every ELSA module for UK care providers: policies, care plans, supported living, staff, CQC readiness, live tenders, bid writing and social value.

• Supported Living: Daily logs in, inspection-ready reports out. For Ofsted-regulated children's homes and CQC-regulated 16+ supported living, with every line traceable to the shift log it came from.
• Bid Writer: Tender answers written from your own profile, policies and evidence, with every source cited. Where the evidence is missing ELSA names the gap instead of inventing a figure.
• Live Tenders: Open UK care contracts from Contracts Finder, scored against your own profile on service, geography, experience and financial standing, with the reason for every score shown.
• Care Plans: Person-centred care plans, the records CQC asks to see, visit logs that count missed and refused calls, and reports drawn only from what was actually recorded.
• Policies: Full-length UK care policies on a twelve-section framework, with CQC quality statements and legislation rendered from validated sources rather than written by a model.
• Social Value: Log what you do for your community, scored against the UK Social Value Model and exported as evidence a buyer can read. Delivered results and commitments stay apart.
• Assistant: Four modes in one conversation: operations, care plan quality assurance, tender strategy and CQC readiness, answering from your own documents and policies.
• Documents: One searchable library for the documents your service runs on, searched by meaning rather than file name, with care records held firmly outside it.
• Team & Access: Sensible defaults per role, per-person control over what each member of staff can reach and do, and care plans limited to the people a carer actually supports.
• Operations: Tasks that get assigned and chased, a calendar that syncs with Outlook and Google, and alerts that arrive once, so the work around the work stops falling through.